May 2020: OCI – Academic Technology

Scheduling Your Zoom Class Sessions in CanvasDuring the transition to remote instruction in March, the Online Support team scheduled Zoom class sessions on behalf of instructors. For summer 2020, the Online Support team is training faculty and teaching assistants to schedule their own class sessions, and created a step-by-step guide to make scheduling easier: Schedule a New Zoom Meeting in Canvas. Getting Help in Your … Continue reading May 2020: OCI – Academic Technology

April 2020: OCI – Academic Technology

Technical Support During the Spring/Summer 2020 SemesterFaculty, students, and staff in need of technical support are encouraged to reach out to the CUSPS Helpdesk by submitting requests, accessing helpful technology guides, chatting with a live representative from the Online Support team, or calling our toll-free phone: 844-654-9872. The Helpdesk is available from 9 AM until 9 PM (ET) during the semester to assist faculty, students, … Continue reading April 2020: OCI – Academic Technology

March 2020: OCI – Academic Technology

Learn the Foundations of Digital AccessibilityDigital accessibility ensures that websites, mobile applications and electronic documents can be easily navigated and understood by a wide range of users, including those users who have visual, auditory, motor or cognitive disabilities. This Spring, OCI is hosting three digital accessibility webinars focused on course content: How to Create Accessible Documents & Images (February 19), How to Create Accessible Course … Continue reading March 2020: OCI – Academic Technology

January 2020: OCI – Academic Technology

Canvas and Zoom Updates for Spring 2020 Beginning this spring, faculty and students will see new features and functionality in Canvas and Zoom, including: New Gradebook: The New Gradebook was turned on for all courses in the first week of January, replacing the previous version of the Canvas gradebook. No grade data was lost in this transition. The New Gradebook gives faculty access to new … Continue reading January 2020: OCI – Academic Technology

November 2019: OCI – Academic Technology

Accessibility and Inclusion at CUSPSColumbia University promotes diversity and inclusion, both inside and outside of the classroom. One of the most important ways that faculty and staff can support these principles is by ensuring that course content (documents, PDFs, presentations, images, video, audio) meets digital accessibility standards. Digital Accessibility Toolkit and Getting Started with Digital Accessibility are resources developed for SPS faculty and staff by … Continue reading November 2019: OCI – Academic Technology

September 2019: OCI Academic Technology

New for Fall: Helpdesk Live ChatThis fall, the Online Support team expanded its Helpdesk services by integrating Live Chat. Students and faculty can now chat in real-time with an Online Support team member by clicking the blue “Chat with Us” panel in lower right corner of the Helpdesk. If you encounter technical issues in Canvas or Zoom, please reach out to our Helpdesk to obtain … Continue reading September 2019: OCI Academic Technology