May 2021: OCI – Academic Technology

Educational Technologies at SPSThe Online Support and Academic Technology team provides training and support for a wide range of educational technology tools used in online, hybrid, and HyFlex courses, including tools for: Web conferencing and video Learner engagement Assessment and academic integrity Computing and data science All of the tools in our technology “stack” have been vetted by CUIT’s Security and Risk Management team so … Continue reading May 2021: OCI – Academic Technology

February 2021: OCI – Academic Technology

Blackboard AllyBlackboard Ally is a Canvas integration that provides resources for digital accessibility assessment and content remediation. Ally’s fully-automated dashboard renders easy-to-understand accessibility insights on course content within Canvas—including documents, images, pages, discussions, assignments, and syllabi. Its remediation tools can be used to correct accessibility errors, and helps faculty and administrators to enhance the equity of the SPS learning experience, regardless of a student’s ability. … Continue reading February 2021: OCI – Academic Technology

January 2021: OCI – Academic Technology

Expanded Helpdesk Hours for Spring 2021During the spring 2021 semester, the CUSPS Helpdesk will be available Monday through Friday from 9 AM until 9 PM, ET, and Saturday/Sunday from 10 AM to 2 PM, ET. Faculty, students, and staff in need of technical support are encouraged to reach out to the Helpdesk by submitting a request, calling our toll-free phone number (844-654-9872), accessing the self-paced … Continue reading January 2021: OCI – Academic Technology

September 2020: OCI – Academic Technology

Technical Support During the Fall 2020 SemesterFaculty, students, and staff in need of technical support are encouraged to reach out to the CUSPS Helpdesk by submitting requests, accessing helpful technology guides, chatting with a live representative from the Online Support team, or calling our toll-free phone: 844-654-9872. The Helpdesk is available from Monday through Friday from 9 AM until 9 PM, ET and Saturdays from … Continue reading September 2020: OCI – Academic Technology

June 2020: OCI – Technical Support During the Summer 2020 Semester

Faculty, students, and staff in need of technical support are encouraged to reach out to the CUSPS Helpdesk by submitting requests, accessing helpful technology guides, chatting with a live representative from the Online Support team, or calling our toll-free phone: 844-654-9872. The Helpdesk is available from Monday through Friday from 9 AM until 9 PM, ET and Saturdays from 12 PM to 4 PM, ET … Continue reading June 2020: OCI – Technical Support During the Summer 2020 Semester

May 2020: OCI – Academic Technology

Scheduling Your Zoom Class Sessions in CanvasDuring the transition to remote instruction in March, the Online Support team scheduled Zoom class sessions on behalf of instructors. For summer 2020, the Online Support team is training faculty and teaching assistants to schedule their own class sessions, and created a step-by-step guide to make scheduling easier: Schedule a New Zoom Meeting in Canvas. Getting Help in Your … Continue reading May 2020: OCI – Academic Technology