January 2021: OCI – Academic Technology

Expanded Helpdesk Hours for Spring 2021
During the spring 2021 semester, the CUSPS Helpdesk will be available Monday through Friday from 9 AM until 9 PM, ET, and Saturday/Sunday from 10 AM to 2 PM, ET. Faculty, students, and staff in need of technical support are encouraged to reach out to the Helpdesk by submitting a request, calling our toll-free phone number (844-654-9872), accessing the self-paced technology guides, or chatting with a live representative from the Online Support and Academic Technology team. The Helpdesk chat tool is available in the lower right of our main Helpdesk webpage, as well as the upper right corner of each Canvas course.