July 2020: IS – Program and Faculty Resources

Program and Faculty Resources updates include:

  • Coordinating with Faculty Affairs in preparation for virtual Faculty Orientation. Instructional Support has submitted a virtual presentation to be shared with all faculty.
  • Zendesk will continue to serve as a hub for all resources and requests for faculty and administration. Faculty, staff, and students in need of any type of support or event support/coordination, are encouraged to reach out via Zendesk by submitting requests or speaking with a member from the Instructional Support team. The toll-free phone number is 844-654-9872. The hours of operation for Instructional Support are 8am – 7pm. The OCI team that we share the Zendesk platform with are available for additional support from 9am – 9pm.