Scheduling Your Zoom Class Sessions in Canvas
During the transition to remote instruction in March, the Online Support team scheduled Zoom class sessions on behalf of instructors. For summer 2020, the Online Support team is training faculty and teaching assistants to schedule their own class sessions, and created a step-by-step guide to make scheduling easier: Schedule a New Zoom Meeting in Canvas.
Getting Help in Your Online Class
Our CUSPS Helpdesk offers extended hours in the evenings and on Saturdays to assist online faculty and students with technical issues. Please use the following help channels for support:
- Toll-Free Phone: +1 (844) 654-9872
- Live Chat: available in the lower right of our main helpdesk page and embedded in the upper right corner of each Canvas course
- Submit a request: https://cusps.zendesk.com/hc/en-us/requests/new