April 2020: IS – Program and Faculty Resources

Instructional Support has continued to partner with the OCI team in supporting virtual classes and has also trained IS in how to moderate Zoom and Canvas courses. Calendly is currently the point of registration for all workshops, training, and consultation opportunities.

Zendesk will continue to serve as a hub for all resources and requests for faculty and administration. Faculty, staff, and students in need of any type of support or event support/coordination, are encouraged to reach out via Zendesk by submitting requests or speaking with a member from the Instructional Support team. The toll-free phone number is 844-654-9872. The hours of operation for Instructional Support are 8am – 7pm. The OCI team that we share the Zendesk platform with are available for additional support from 9am – 9pm.