March 2020: Instructional Support

With all classes being conducted remotely, due to the COVID-19 outbreak, the Instructional Support team have been responsible for:

  • Formulating guidelines and work processes for Instructional Support with classes going remote
  • Collaborating with Online Support to provide support to all classes that have already gone remote
  • Support launch of “Zendesk Talks”

Please direct any questions and requests for the Instructional Support team to cusps.zendesk.com