September 2019: OCI Academic Technology

New for Fall: Helpdesk Live Chat
This fall, the Online Support team expanded its Helpdesk services by integrating Live Chat. Students and faculty can now chat in real-time with an Online Support team member by clicking the blue “Chat with Us” panel in lower right corner of the Helpdesk. If you encounter technical issues in Canvas or Zoom, please reach out to our Helpdesk to obtain assistance from an Online Support team member in real-time.